FAQs

1.      How do I apply for a library card?  
Cards are available free to any Massachusetts residents with proof of residence. A photo ID such as a Massachusetts driver’s license is required at time of application.Non-resident tax-payers also qualify for a free card. Other non-residents may obtain a one-year card with photo identification and payment of a nominal fee. Parents must accompany their children and sign the library card application for minor children. Children under five may get a "My First Card" from the Children's section of the Library.

2.      Can I check the library catalog from my home computer?

Yes, the library catalog is available on the Internet at www.clamsnet.org.  Once at that site, you can check library holdings for all Cape and Islands libraries, that are CLAMS members.  You may access your account using your library card number, on the back of your card and a four-digit pin number.  

Library circulation staff will ask you to add a pin number to your card when you register for your card. If you've forgotten your PIN or never added one before, staff can assist you with that. We send email alerts for items on hold or overdue items.  We also send email reminders of items you have out. If you'd like to renew an item, go to your account by following the link in the reminder.



3.      Can I renew library materials by phone or online?
Yes, you can call the library at 508-539-1435 X 3003 and request an extension for books, periodicals, CDs, and audiovisual materials.  Items with waiting lists are not renewable. Items obtained through the Commonwealth Catalog from non-Cape libraries or through Interlibrary Loan are not renewable and must be returned to directly to Mashpee. You can renew CLAMS items online as well as check due dates and the status of reserve items, using your library card number and pin number on the library catalog page.


4.      How many items can I check out and what is the loan period?
You may check out 50 total items at a time.  Loan periods are two weeks for books, periodicals, games and audio items. DVDs circulate for one week.

You can also download audio books and ebooks by using the OverDrive link on the CLAMS' catalog at www.clamsnet.org. Up to 5 OverDrive items may be checked out at any time. Under settings, you have the option for either 7 or 14 day loans. Items automatically return when the loan expires but items can be checked in earlier if you finish them. Once you have 5 items, you cannot take out more until the loan expires or until you manually return items.



5.  Can I return items after hours?
The library has 2 drop boxes next to the front and rear doors of the library.  Please use the media slots for DVD and music CDs. All other items Items returned in the drops after hours will be check in the next business day.

Items can also be returned at other CLAMS libraries. Sandwich Library is not part of CLAMS so items returned there may arrive in Mashpee after the due date and will incur a fine.


Please do not leave book donations in the drop box or outside the library entrances. Donations fill the drop box up and prevent patrons from being able to return library materials.  Donations for the book sale are accepted during library hours. We are looking for recent hardcover books, paperbacks, DVD and audiobooks in good condition. If your items are very old and moldy, we cannot use them. We are not able to accept textbooks, VHS tapes or condensed books.  


6.   What kind of events are happening at the Library and where are they posted?
The Library offers all kinds of programs for all ages. If you would like to see what events are going on this month, go to our Calendar of Events. You can also sign up for emails from the library detailing our upcoming events and special activities taking place all year round! To sign up, come into the library and speak to one of the staff at any of the service desks.

7.   What is OverDrive and how do I use it?


8.   What museum passes are available at the library and how do I use them?